Return and refund policy
Return and Refund Policy
At GlowUpnest, we want you to love your purchase. If for any reason you’re not completely happy, returning or exchanging your item is easy and hassle-free.
📅 How Long Do You Have to Return?
You have 14 days from the date your order arrives to let us know if you want to return or exchange an item.
📦 What Can Be Returned?
To qualify for a return:
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Your item must be unused, unworn, and in its original condition
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It must be returned in the original packaging with all tags still attached
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Some items can’t be returned, like those listed below
❌ Items That Can’t Be Returned
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Final sale or clearance products
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Gift cards
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Personal hygiene items (such as earrings or opened beauty and hair accessories)
📝 How to Start a Return
Simply email us at contact@glowupnest.com with your name, order number, and reason for the return.
We’ll get back to you with the return address and next steps.
Please note: Return shipping costs are paid by the customer, unless the product is defective or we made an error.
💳 When Will I Get My Refund?
Once we receive your returned item and inspect it, we’ll process your refund back to your original payment method. This usually takes 7 to 10 business days.
🔄 Can I Exchange an Item?
Yes! If you want a different size, color, or product, just follow the return process and tell us your exchange request. Exchanges depend on availability.
🤝 Need Help?
If you have any questions, don’t hesitate to contact us anytime at contact@glowupnest.com. We’re here to assist you!